I just had the most amazing conversation with neuroscientist and bestselling author Anne-Laure Le Cunff. Anne-Laure spent an hour with members of the Lighthouse, and we spoke about her experience working at Google, followed by a failed startup, and how her learnings led to a new approach—and a new book. Anne-Laure also shared…
I’ve made a lot of mistakes. This isn’t a secret. Despite having spent years coaching executives, managers, teams, and therapists on emotional intelligence and communication, I’m not perfect—not even close. That’s not horrible. It just means I’m human. The key is I’ve learned from most of those mistakes…and that’s given me valuable…
Last week we spoke about the value of delivering emotionally intelligent feedback—feedback that the recipient sees as helpful, not harmful. But what if we’re on the receiving end of feedback? What if that feedback is negative? Or, what if it’s, gasp: criticism??? Criticism. Just the thought might send chills down your spine. …